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Title: "Consumers and Standards: Consumer Representation in Standards Setting"
Author: Dr Gottlobe Fabisch
Source: Internet
Publication Date: October 2003
Free/Fee: Free Access
Reads: 14910
Abstract: Standardisation is not a media-attracting topic. It is industry driven, often technical, patient work and very time consuming. Why should consumers care to participate? Would not industry look after the interests of consumers anyhow because companies' ultimate goal is to sell products and services? Many years of practical involvement in European standardisation, however, have shown that this argument falls short and that there is a genuine need for systematic involvement of consumer experts in the process.
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