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Title: "Proprietary Standards in Complementary Markets: Learning from Apple?"
Authors: Kyle Cattani Indiana University
Hans Sebastian Heese Indiana University
Publication Date: May 22 2006
Free/Fee: Free Access
Reads: 12619
Abstract: In the summer of 2004, RealNetworks released software (ironically called “Harmony”) that allowed music buyers to purchase from Real’s online store music that played on Apple Computer’s music player, the iPod. Apple quickly expressed displeasure. “We are stunned that RealNetworks has adopted the tactics and ethics of a hacker to break into the iPod,” the company declared in a press release. Apple further warned its customers that “when we update our iPod software from time to time it is highly likely that Real’s Harmony technology will cease to work with current and future iPods” (Macnewsworld 2004).
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