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Title: "How open source software works: &quot;free&quot; user-to-user assistance"
Authors: Karim R. Lakhani MIT Sloan School of Management
Eric von Hippel MIT Sloan School of Management
Source: Research Policy, Volume 32, Issue 6, June 2003, Pages 923-943
Publication Date: June 2002
Free/Fee: Payment or membership required
Reads: 3909
Link: Full Text