Data Structuring, Standards andKnowledge Work

Kristian Billeskov Boving, University of Copenhagen, Institute for Film & Media Studies

1/01/2005
(Original Publish Date: 2000)

This paper discusses the possibility and consequences of using data structuring standards for knowledge work settings. The discussion is based on an analysis of the e-mail standard and a case study done in an IT development project. The case study focuses on the use of artefacts for communication and shows how they engage in different genres of communication. Genres of communication are suggested as the analytical basis for designing data structuring standards for knowledge work settings.